Privacy policy

 Protecting your privacy is important to Les Grandeur Medical Spa. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website (lesgrandeur.com) ("Site") or services offered at our spa location.

Information We Collect:

We collect several types of information when you use our Site or services:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing and shipping address, and date of birth. We collect this information when you book an appointment, create an account, purchase products, or contact us.
  • Usage Data: This includes information about how you use our Site, such as the pages you visit, the services you view, and the time you spend on the Site. We collect this information using cookies and other tracking technologies.
  • Medical Information: In order to provide you with spa services, we may collect sensitive medical information, such as your medical history and treatment goals. This information is collected during your consultation and with your written consent.

How We Use Your Information:

We use the information we collect for various purposes, including:

  • To provide and personalize your experience with our services
  • To process your appointment bookings and purchases
  • To send you marketing communications, such as newsletters and promotions (with your consent)
  • To improve our Site and services
  • To comply with legal and regulatory requirements

Sharing Your Information:

We may share your information with third-party service providers who help us operate our business, such as payment processors, appointment scheduling platforms, and marketing agencies. These third parties are obligated to protect your information and use it only for the purposes we have specified.

We will not share your medical information with any third party without your written consent, except as required by law.

Your Choices:

You have several choices regarding your information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • You can access and update your personal information in your online account (if applicable).
  • You can request to delete your personal information by contacting us at [Email Address]. However, please note that we may need to retain certain information for legal or record-keeping purposes.

Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy:

Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Site.

Contact Us:

If you have any questions about this Privacy Policy, please contact us by email at info@lesgrandeur.com or by phone at (346) 484-4809.